Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Control Panel you can find an exhaustive Help section offering a ton of instructional articles and frequently asked questions. They are compiled by our support team of proficient technicians. Simply fill in your question and our smart software will return the best answer.

  • Top quality support service

  • Educational Videos

  • For those of you who would rather learn how to tackle a typically encountered problem by watching a video lesson, we’ve added a selection of video tutorials to our Control Panel. All the video tutorials are brief and easy to understand. They offer you visual demonstrations of different web site management techniques.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 client support service and a sixty–minute ticket response time guarantee. Our skillful customer service technicians will be available to you 7 days a week to attend to your enquiries and to remedy any problem that you might possibly run into. Just submit a customer support ticket from the Help Center section and we will reply back to you without any delay whatsoever.