Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour response warranty with all our cloud website hosting plans packages, meaning every single help inquiry you send is going to be responded to in less than sixty minutes maximum. Our support company members have been taught to quickly sort out any issue and to supply you with timely guidance on any difficulty that you could have.
A Top–quality Support Service
Our support service is delivered by a crew of trained professionals that are prepared to answer to your inquiry promptly. You’re able to communicate with the tech support team staff by starting a help support ticket from your Control Panel or by submitting us an e–mail. On business days, you may also contact us on the phone or use the online chat option.
An Intuitive Help Section
If you require assistance while operating within the Control Panel, you’ll be able to always press the Help key and pick your query in the list of content articles that will come up. We have also turned much of the articles into video lessons. The list of movies will come up if you choose the Videos button located in each section.