A 99.9% Server Uptime
Our cloud website hosting system is based on a dependable, enterprise–grade hardware configuration and a significantly customized Linux distribution. That is why, irrespective of what your web site is, or how many site visitors you’ve got, or even in case there’s a denial–of–service attack, our machines will stay up and running and your web sites will stay visible online.
Our cloud website hosting plans plans offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you would like to offer a good–quality web hosting service, you can rarely lean on the default network configuration in a datacenter. We have built our very own custom network in an attempt to ensure a hypersonic connection speed with the rest of the world.
And because of this, regardless of which data centers you select: our datacenter in the USA, our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe or our datacenter in Australia, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not very pleased with our web hosting services, or if you think that they are insufficient, or if you decide that you need to have a VPS hosting plans instead of a cloud hosting account – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have total control of your domains even when you close your web hosting account with us.
24/7 Technical Support
We have conscientiously handpicked each single member of our 24x7 support team to make certain that we can offer you the best possible tech support service that you can possibly get. Each of our customer service technicians has many years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. And they are at your disposal 24/7/365 – you can call them at any moment and they’ll get back to you as quickly as possible.
Their average response time is below 20 minutes, whereas with many other web hosting suppliers you have to wait for days. And we offer a 1–hour response time guarantee. Regardless of what happens, your inquiries will be replied to in under 1 hour.